ATN Limited Warranty

ATN products are guaranteed to be free from manufacturing defects in material and workmanship under normal use for a period of 3 (three) or 5 (five) years (depending on the model) from the date of purchase. In the event a defect that is covered by the foregoing warranty occurs during the applicable period stated above, ATN, at its option, will either repair or replace the product, and such action on the part of ATN shall be the full extent of ATN’s liability, and the Customer’s sole and exclusive remedy.

This warranty does not cover this product:

Used in other than its normal and customary manner;
Subjected to misuse;
Subjected to alterations, modifications or repairs by the Customer or by any party other than ATN without prior written consent of ATN;
Special order or “close-out” merchandise or merchandise sold “as-is” by either ATN or the ATN dealer;
Merchandise that has been discontinued by the manufacturer and either parts or replacement units are not available due to reasons beyond the control of ATN.

ATN shall not be responsible for any defects or damage that in ATN’s opinion is a result from the mishandling, abuse, misuse, improper storage or improper operation, including use in conjunction with equipment which is electrically or mechanically incompatible with or of inferior quality to the product, as well as failure to maintain the environmental conditions specified by the manufacturer.

This warranty is extended only to the original purchaser. Any breach of this warranty shall be waived unless the customer notifies ATN at the address noted below within the applicable warranty period.

The customer understands and agrees that, except for the foregoing warranty, no other warranties, written or oral, statutory, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose, shall apply to the product. All such implied warranties are hereby and expressly disclaimed.

LIMITATION OF LIABILITY

ATN will not be liable for any claims, actions, suits, proceedings, costs, expenses, damages or liabilities arising out of the use of its product. Operation and use of the product are the sole responsibility of the Customer. ATN’s sole undertaking is limited to providing the products and services outlined herein in accordance with the terms and conditions of this Agreement. The provision of products sold and services performed by ATN to the Customer shall not be interpreted, construed, or regarded, either expressly or implied, as being for the benefit of or creating any obligation toward any third party of legal entity outside ATN and the Customer; ATN’s obligations under this Agreement extend solely to the Customer.

ATN’s liability hereunder for damages, regardless of the form or action, shall not exceed the fees or other charges paid to ATN by the customer or customer’s dealer. ATN shall not, in any event, be liable for special, indirect, incidental, or consequential damages, including, but not limited to, lost income, lost revenue, or lost profit, whether such damages were foreseeable or not at the time of purchase, and whether or not such damages arise out of a breach of warranty, a breach of agreement, negligence, strict liability or any other theory of liability.

PRODUCT WARRANTY REGISTRATION

In order to validate the warranty on your product, ATN must receive a completed Product Warranty Registration Card for each unit or complete warranty registration on our website at www.atncorp.com. Please complete the included form and immediately mail it to our Service Center: ATN Corporation, 2400 NW 95 Ave, Doral, FL 33172.

OBTAINING WARRANTY SERVICE

To obtain warranty service on your unit, the End-user must notify ATN's service department by calling 800-910-2862 or 650-989-5100 or via e-mail service@atncorp.com to receive a Return Merchandise Authorization number (RMA).

When returning, please take or send the product, postage paid, with a copy of your sales receipt to our service center, ATN Corporation at the address noted above. All merchandise must be fully insured with the correct postage; ATN will not be responsible for improper postage or, missing or damaged merchandise during shipment. When returning a product, please clearly mark the RMA# on the outside of the shipping box. Please include a letter that indicates your RMA#, Name, Return Address, reason for service return, Contact information such as valid telephone numbers and/or e-mail address, and proof of purchase that will help us to establish the valid start date of the warranty. Product merchandise returns that do not have an RMA listed may be refused or a significant delay in processing may occur. Estimated Warranty service time is 10-20 business days. The end-user/customer is responsible for postage to ATN for warranty service. ATN will cover return postage/shipping to continental USA end-users/customers after warranty repair only if the product is covered by the aforementioned warranty. ATN will return the product after warranty service by domestic UPS ground and/or domestic mail. For any other requested, required, or international shipping method, the postage/shipping fee will be the responsibility of the end-user/customer.

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